Trustpilot is an online review community that builds trust and transparency between consumers and businesses. When a customer visits your online shop, they will likely have researched your business and looked for reviews before entering their card details and buying from you.
If you don’t have any reviews as a point of reference for them they may not trust you and will visit a competitor.
Collect feedback, understand your customers, and showcase how great you are
Boost your presence in both paid and organic search to get more visitors
Use your reviews to create confidence and reduce website abandonment
Respond to reviews, rescue unhappy customers, and increase your retention rate
“Making that connection with a customer is so important to us, and reviews make it happen.”
“We saw improvements three to four weeks after the first reviews began to come in automatically.”
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