The Ultimate Shipping Solutions Guide for your online shop

Shipping Solutions: Boxes from orders placed on online shop

Shipping your products is a critical aspect of your e-commerce operations and deciding the best methods that will deliver on customer experience without being damaging to your wallet can be challenging.

We have third-party shipping partners who are ready and waiting on your EKM online shop that can help simplify the process. Whether you’re a start-up, small business, or a mid to large size company, we’ve got the perfect shipping solutions for you.

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Start-Up/Small Business Shipping Solutions: 

As a start up/small size business, you may find that your priorities around finding shipping solutions revolve around your budget, while also ensuring a seamless customer experience. 

Top things to consider:

  • Cost-effectiveness is paramount, so explore options that offer competitive rates without compromising on reliability. 
  • Look for solutions that simplify label printing and offer convenient drop-off points to save you time and effort. 
  • Consider the flexibility of these solutions – can they accommodate your fluctuating order volumes? 

As you establish your brand, customer satisfaction is key; therefore, choose partners that provide tracking information and accurate delivery estimations. Remember, the right shipping partner can not only save you money but also elevate your brand’s reputation through efficient and dependable shipping practices.

Below are some our shipping partners that we know can get you off to a great start, offering reliable, easy to use and cost effective services, kick-starting your online business.

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Royal Mail Click & Drop

This new online postage and label solution is tailored to suit the needs of start-ups and small businesses.

Key Features:

  • Convenient and quick: Create, buy, and print UK and international postage without registration.
  • Secure online payments: Save time by paying online with your credit/debit card or PayPal account.
  • Multiple drop-off points: Choose from 11,500 Post Office branches or post boxes to send your parcels.
  • Easy label printing: Ditch handwritten labels and print postage labels from the comfort of your home.
  • Peace of mind: Rely on Royal Mail’s postcode checking to ensure accurate deliveries.

Find out more information and how to get set up with Royal Mail Click and Drop by visiting our Partner Directory.

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Parcel2Go Smart Send for EKM

Crafted specifically for Micro/Small Businesses that ship more than one parcel a day, and up to 100 per week, Smart Send is your ultimate shipping companion. 

It’s entirely free to use, and integrating it with EKM and other marketplaces takes mere seconds. 

Key Features:

  • Simplified shipping: Import item details and delivery addresses directly from EKM, making your shipping fulfillment a breeze. 
  • Tailored preferences: Customise courier and service preferences for each item you send.
  • Save big: Smart Send scours through a range of trusted couriers to find you the cheapest in the UK. You’ll see a list of options, so you can pick what suits your needs and budget. 
  • Effortless Tracking: Keep both you and your customers in the loop with real-time tracking.
  • Hassle-Free Labels: Generate and print shipping labels without breaking a sweat. Stick ’em on, and off your packages go!
  • Time-Saving Favourites: You can create rules in Smart Send to automate your shipping and save hours of admin time on parcel delivery, giving you more time to focus on your EKM shop and growing your business. Time is money, after all!
  • Customer Support: Our dedicated support team is here to assist with any issues.

Find out more information and how you can get set up with Parcel2Go by visiting our Partner Directory.


Mid-Size/Large Company Shipping Solutions: 

As your e-commerce venture grows into a mid-size or large business, shipping becomes a critical aspect that can greatly impact your operational efficiency and customer satisfaction. Your priorities shift towards scalability and optimisation. 

With a higher order volume, it’s essential to choose shipping solutions that seamlessly integrate with your existing systems. Here are some top tips for things to consider when making these decisions:

  • Look for partners that offer robust multi-channel integration, enabling you to efficiently manage inventory and orders across various platforms. 
  • Automation becomes vital to handle the increased workload, so consider solutions that offer automated workflows, batch label printing, and order processing. 
  • Shipping speed and reliability are non-negotiable, so seek partners with a track record of timely deliveries and accurate tracking information. 

While cost savings are still important, you may want to consider value-added services like branded tracking and tailored shipping experiences. The right shipping solutions can streamline your operations, enhance customer satisfaction, and contribute to your business’s continued success.

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StoreFeeder is the ultimate multi-channel solution, combining all the essential elements for effective e-commerce management.

Key Features:

  • Seamless integration: Easily manage inventory and orders by integrating marketplaces, websites, couriers, and accounting software.
  • Direct integration with EKM: Download and manage listings and product data directly in StoreFeeder.
  • Efficient order processing: Handle EKM orders directly within StoreFeeder with integrated warehouse management.
  • Expert support: Benefit from Storefeeder team support to expand, automate, and enhance your delivery experience.
  • Easy sign up process and starting at £350 + VAT per month. 

Find out more information and how to get started with StoreFeeder by visiting our Partner Directory.

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Streamline your shipping process with ShipStation, the solution to deliver an exceptional shipping experience to your customers.

In just a few clicks, your entire day’s shipping labels can be generated. Craft an impactful delivery experience right from the moment an order is placed. Seamlessly connect your online store, automate your shipping processes, and ensure swift deliveries with the lowest rates.

Key Features:

  • Save up to 88% on Rates: Access exclusive discounted rates from top UK carriers, significantly reducing your shipping costs.
  • Efficient Workflow Automation: Slash hours from your workday by automating tasks such as tagging, splitting, and batch printing labels.
  • Real-Time Tracking Updates: Keep both your selling channel and customers informed with instant tracking information updates.
  • Customised Delivery Experience: Deliver an exceptional experience with tailored emails, SMS notifications, and branded tracking.
  • Cost Savings: Instant access to discounted rates or the option to use your own carriers, resulting in substantial savings.
  • Time Efficiency: Automate nearly every aspect of your shipping process, including label printing, granting you more time to focus on growing your business.
  • Expanded Reach: Seamlessly sync and ship orders from any platform, enabling you to tap into a broader customer base with simple international shipping.
  • Try ShipStation free for 30 days – visit ShipStation for more information.

Find out more information and how you can get set up with ShipStation by visiting our Partner Directory.

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Despatch Cloud

We know that getting your orders out on time is critical and with Marketplaces clamping down on shipping metrics the risk of suspensions and bad feedback is a daily concern. Get your orders out of the door quickly with digital pick and pack, batch shipping and paperless delivery notes to turbo charge your efficiency.

Key Features:

  • Order Efficiency: Leverage digital pick and pack, batch shipping, and paperless delivery notes to expedite order processing.
  • Customisable Shipping Rules: Tailor carrier assignments based on weight, postcode, value, and more for optimised routing.
  • Streamlined Manifests: Automated, digital manifests simplify paperwork and enhance organisation.
  • Real-Time Tracking: Keep customers informed with instant tracking updates sent to sales channels.
  • Label Record Preservation: Retain label records for 30 days for reprints and review even after dispatch.

To learn more about Despatch Cloud and how to get started, visit our Partner Directory.

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Shipping Insurance: 

Shipping insurance might seem like an extra expense, but in the world of e-commerce, it’s a strategic investment that safeguards your goods, your bottom line, and most importantly, your customer experience. 

While many shipments go smoothly, the reality is that packages can get lost, damaged, or delayedⁱ during transit. Particularly when dealing with larger quantities or high-value items, the potential risks become significant. This is where shipping insurance steps in, offering you peace of mind and tangible benefits.

Anansi’s automated shipping insurance is purpose-built for e-commerce businesses, addressing the pain points that arise when shipments don’t go as planned. It’s not just about replacing lost or damaged items – it’s about preserving your reputation and customer relationships. 

Key Features:

  • Touchless claims: Automated claims for lost and delayed shipments with no evidence required.
  • Fast claims agreement: Claims typically agreed within 72 hours and paid automatically, monthly.
  • Full retail value reimbursements: Receive reimbursement for lost and damaged goods at full retail value, not cost price.
  • Reship replacement goods fast: Swiftly reship items with full-value plus shipping cost reimbursements for lost goods.
  • Minimise customer queries: Faster reimbursements result in fewer customer queries and canceled orders.
  • Anansi’s shipping insurance costs 1.5% of the retail value of each order sent within the UK and 1.8% for orders shipped to international destinations. Sign up in less than a minute and enjoy automated claim reimbursements.

Find out more information and how you can start insuring your shipments with Anansi by visiting our Partner Directory.

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Whether it’s the simplicity of Royal Mail Click & Drop, the efficiency of Parcel2Go Smart Send, the power of StoreFeeder, ShipStation, and Dispatch Cloud, or the protection of Anansi shipping insurance – we’ve got you covered. 

Embrace these solutions to not only enhance your operations but also create an exceptional customer experience that sets your brand apart. Explore, adapt, and thrive with our carefully selected shipping partners!

For more information you can visit our Partner Directory and learn more about the featured partners or to arrange calls to discuss further. 

To find out more, visit our website and start your free trial today. Let’s get selling!

Posted by
Phillipa Smith

Digital Marketing Executive