We recently introduced a new live chat system for contacting our Support Team. This is available on every page whilst logged into your EKM account and has so far proved very popular with customers. We… Read more »
Now that the British summer is well and truly upon us, there’s going to be a lot more events which are held outside (often weather permitting!). Events that you can attend or take part in… Read more »
What if you could personally guide every customer that visited your website directly to the best product match according to their requirements? How about doubling or even tripling your sales into the bargain? It may… Read more »
Magento E-commerce website breakdown Welcome to the second e-commerce website evaluation by me and the team at EKM. In the first of our series, we looked at how Tring Astronomy Centre could make a few… Read more »
Over the next couple of weeks, as part of our commitment to improve the service we provide our customers, we are making changes to our support platform, by switching to a new provider. These changes… Read more »
EKM support opening hours over the upcoming Easter period. Thursday 18th April 2019 – Open as normal 8am – 6pm Friday 19th April 2019- Closed Saturday 20th April 2019 – Open 9am – 5.30pm Sunday… Read more »
As summer approaches, you’ll notice there are more social media events on the calendar so there’s a lot of opportunities for you to get involved to both promote your online shop and organically increase your… Read more »
Welcome to the first in our series of e-commerce website evaluations, where we take one site and dive deep to find what it does well, and where it can be improved. We’ll discuss which tweaks… Read more »
As we head into April 2019, it’s getting warmer and warmer (or at least it is here in Lancashire) which should give you lots of opportunities outside for photos to use in your social media… Read more »
The biggest ecommerce dates you need to know about in 2019 Sales can be seasonal and demand often fluctuates, but by tapping into the year’s big diary dates you can keep your customers interested all… Read more »
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