With EKM you can create your own eCommerce website that looks beautiful and professional. It has everything you need to sell online with a UK based support team on hand- giving you the time to concentrate on growing your business.
Your checkout will be optmised for easy customer use, increasing the number of customers that complete the purchase.
Set up delivery options to suit your ecommerce business. Charge delivery fees based on weight, location, order price and more.
Increase shopping cart orders
Abandoned cart saver automatically emails customers that have abandoned their basket to return to your shop to complete their purchase.
Easy sales and discounts
Create discount codes for your customers to help promote sales. You can specify percentages off, free shipping or fixed price discounts.
Shopping cart order management
Organise your online shop professionally with powerful tools and features.
Keep track of the status of each order with an easy to use orders section.
Store a record of customer details, securely.
Manage your eCommerce website on the go with the EKM Android and iOS app.
You’ll get help from an Account Manager that is an expert in ecommerce and EKM. Whether you’re a new business, a small business or an established retailer—our experts will help you take the next steps.
Get support from our team of experts via phone, email or live chat for any help you need selling online.
How does it work?
Add images, a title and description for each product you want to upload. Our SEO tools will help your products to get found on search engines.
Select payment solutions
Your shop will come ready to take payments with payments powered by Klarna. You won’t need to wait to be approved for a merchant account and you’ll also be able to use other payment solutions like Paypal and offline payment methods.
Choose delivery options
Charge delivery prices based on order value, order weight and more with customisable delivery options.
Choose website design
Choose the best online shop design for you, with a choice of over 150 ecommerce themes. Customise the colours to match your brand.
Open your online shop
Congratulations! You’re ready to sell your products online.
Opening your shop is just the beginning. Get access to a dedicated team of experts and powerful order management and marketing features to make sure you keep making sales.
What are you waiting for?
Your own successful online shop is just a click away
All you need is an internet connection. EKM is cloud based eCommerce software that gives you everything you need to build a successful online business in one place.
How long does it take to build an eCommerce website?
This varies depending on your specifications. However, you can be up and running within 2 hours.
What do I have to consider when choosing the URL of my eCommerce website?
The URL (often referred to as ‘domain name’) should primarily be a name that is easy to remember and represents your business. Your domain name should be instantly recognisable and easy for customers to find.
Which eCommerce website package is right for my online shop?
Your website package will depend on the size of your business. At EKM, we have 4 Plans: Startup, Growing, Established and Pro. Each Plan has been created with a specific size business in mind to ensure that your business is in the best position to succeed.
What technical knowledge do I need prior to setting up my online shop?
None. Not only has EKM been created so anybody can use it, your shop comes with a dedicated Account Manager for the first 6 months to help you get set up and selling.
How do I optimize my online shop for smartphones and tablets?
Your shop is already mobile ready so you don’t need to do anything. Your EKM shop comes with a dedicated mobile optimised version of the site so your customers have a great shopping experience on any device.
How safe is the shop in regards to payment transactions, data protection and crashing?
EKM is run on it’s own dedicated servers so you can have peace of mind knowing your shop will always be online. Your payment gateway is certified by 128 bit AES encryption so both you and your customers are protected at all times.
Opening an online shop is subject to certain legal regulations. What do I need to know?
How can I increase the visibility of my new online shop?
There are a number of ways for you to increase awareness of your online business and bring visitors to your site. One way is to use build an audience on social media by posting relevant and engaging content and starting conversations around your business.
Another way is to use paid ads to drive relevant traffic to your website. This could be through social media or search engine ad platforms such as Google AdWords.
What do I need to keep in mind when building my eCommerce website?
The usability of your shop is equally if not more important than your shop’s design. Although you want your shop to look nice and inviting it must be easy for your customers to navigate and find the products they’re looking for. Try to keep things as simple as possible and make your products and categories clearly visible and easy to navigate.
I don't have much time—what support is available to me while setting up my online shop?
With EKM, you get a dedicated Account Manager to help you get setup and selling. Your Account Manager will show you the ropes and be there as you only point of contact for the first 6 months.
Can I connect my Online Store with eBay, Amazon and other platforms?
Your EKM shop comes with a powerful eBay integration that allows you to import or export your eBay products and categories with the click of a button. We have third party integrations that will help you manage stock on other platforms such as Amazon.
Can I create my online shop in combination with WordPress or Joomla?
Yes. EKM offers a ‘shopping cart only mode’ that you can integrate with your WordPress site.
How do I get started building my Online Store?
Start by choosing a Plan that’s right for your business. After this, your first steps are to choose a theme that fits your business and start adding your products and categories. After you sign up your Account Manager will soon be in contact to help you get started.
How do I add products to my Online Store?
You can add products to your online shop by selecting ‘Add Product’ when on the ‘Shop’ tab on the top navigation. You will then need to add a product name, price, description and product images for shoppers to view.
Is it possible to offer customized products, such as monogramming, through the Online Store?
Yes, you can add custom specifications that your customers can select.
What if I know the technical aspects of website design? Is an online shop for me?
EKM gives you full customisation control of the way your online shop looks. An online shop simply means less of the technical work for yourself.
Which payment methods can my online shop accept?
Your shop accepts all major payment methods. From digital wallets like PayPal to offline payment methods.
Is web hosting included with my website?
Yes, web hosting is covered in your fixed monthly rental fee.
What does “connect your own domain” mean?
A domain name is is the URL that people search to find your online shop. EKM comes with a free domain name which is automatically connected for you, all you have to do is search our database and choose a name you would like. If you already have a domain name, you can easily connect it to your online shop.
How do I purchase my own domain?
Your primary domain name comes free with EKM, however you are welcome to purchase a domain name with another online provider and connect it to your EKM shop. Simply search “buy domain name” in Google and select and of the top results.
Can I get my own personalized email address?
You can purchase a personalised email through your EKM account.
Can I cancel my subscription to a Premium plan?
Yes, you have no contract with EKM and you can cancel at any time. If you wish to cancel your account, simply call your Account Manager or our support team and they will cancel the account for you. We do not accept cancellations via email.
What happens to my site if I cancel my Premium plan?
In the weeks prior to cancelling your Plan we will help you archive your customer data and orders. You can then get set up on another provider and swap you domain name across. If you’re switching to a lower EKM Plan, there will be no noticeable changes to your shop.
Where can I find my billing information?
You can view your billing details and invoices by going into your account settings.
How do I pay for my Premium plan?
You can pay for your premium plan on a monthly or quarterly basis. We all major payment methods.