Privacy & Cookies
At EKM we are committed to protecting and respecting the privacy or all our customers and visitors.
The information collected from customers when signing up is used for billing and administration purposes only and will be kept confidential. Contact information collected will be contact details and payment information (credit or debit card).
When visitors use the website, information such as the ISP's domain, the time accessed and the pages visited will be stored by us. This is to analyse the web traffic and improve content of the site.
Any personal information contained within our customer's websites and online shops is their own responsibility. We have taken security measures to ensure that our customers are protected against loss, alteration or misuse.
Cookies set by EKM
When browsing the internet and using online services, this sometimes involves placing small amounts of information on your web enabled device, this includes small files known as cookies. They cannot be used to identify you personally.
Cookies are used to improve services for you, for example:
- Enabling a site to recognise your web enabled device so you don't have to repeat information already given
- Recognising that you may already have username and password so you don't need to enter this every time your requested
- Measuring how many people are using the site, so usability can be improved
You can read more about these small files yourself, at this useful website About Cookies.
|Google Analytics & Tag Manager||Analytics||Unique ID||2025|
|ekmPowershop_cookie||Ascertains your country to deliver correct currency||Your country and currency||On Exit|
|ASP Session ID||Tracks your visit to our website||Unique ID||On Exit|
|Comm100||Live Chat||Unique ID||On Exit|
Logging in to the EKM system
After viewing our website and logging into an EKM shop account, you will receive more cookies to allow for a more bespoke user experience, these cookies are listed below.
|72hrs - (3 days)|
|demoshop_accessed||Stores a reference to the specific demoshop the visitor was using.||username=demoshop2||On Exit|
|ekmPowershop_website||Logs your username||username=***&accessed=YES||144hrs - (6 days)|
|ekm_USERNAME||Testing to see if Cookies are Enabled||CookieTest=ENABLED&uid=***||N/A|
|ekmPowershop_Trans_Cookie||Stores whether jQuery menu transition effects are enabled.||TransitionOff=False||N/A|
Your shop visitors Cookies
If you have an online shop with us, your shop itself will deliver cookies to your visitors browser, these are listed below.
|ekm_USERNAME||Temporary cookie generated to test if cookies are enabled on the visitors browser.||TestCookies=ACTIVE&RS=FALSE&
|72 hrs (3 days)|
|ekm_pp_USERNAME||Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section.||Unique ID||On Exit|
|ekm_tmp_ORDERNUMBER||Stores a reference to the visitors order number after an order has been generated.||Unique ID||On Exit|
Third Party Cookies
We use a number of third party suppliers who may also set cookies on their websites. EKM doesn't control the usage of these cookies. You should check the third party websites for more information about these.
|These are used so we can communicate with you via the Live Chat tool.|
|AdRoll||__adroll||Targeting platform which enables us to display ads catered to your interests.|