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More than just an ecommerce platform

EKM has all the features that you’ll ever need to sell online, as well as top-notch support from experienced Account Managers, designers, and marketing experts to maximise your sales potential.

Shop design

Shop design

  • 70+ customisable themes

    Creating a professional looking shop couldn’t be easier with a huge range of customisable themes. Designed for a wide range of different industries, the perfect design for your shop is just a few clicks away.

  • Responsive design

    All of our themes are fully responsive, which means they are designed to work perfectly on all devices. Your customers will enjoy shopping with you, no matter what device they use.

  • Professional logo builder

    Create a unique looking logo for your shop with the EKM logo builder. It’s great for a quick setup and allows you to create a unique logo for your shop that matches your chosen theme.

  • Product urgency features

    Add visual calls to action on selected Product Pages that encourage your customers to complete their purchases. Countdown timers, Get It by Timer, Free Delivery messages, stock warnings and more.

  • Stunning banners and graphics

    Create professional looking banners and graphics with the built in EKM Image Builder. With thousands of stock photos, backgrounds, and icons and also the ability to upload your own images you can truly make your banners your own.

  • Drag and drop card logos

    Build trust and let customers know what payment types you accept with our drag and drop ‘card logos’ feature. Simply drag in the card logos that you want to display.

  • Advanced theme edits

    Got the designer’s touch? EKM is fully HTML/ CSS friendly, meaning that you can make your own customisations, build your own theme - or even hire a professional to build a theme for you.

  • Dedicated test shop

    Test a new design on your own dedicated test shop. If you like the changes you can then go ahead and make them on your live shop.

  • Additional web pages

    Web pages can be added for displaying extra information, like ‘About Us’ or ‘Delivery Information’. There’s absolutely no limit to how many extra pages you can have.

  • Continuous updates

    With our unique Evolution Mode we’ll make continuous updates to your shop to ensure that you’re always one step ahead of the competition. Alternatively get in touch with our design experts who are available to advise you on what works best for your business.

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  • Unlimited products

    We offer unlimited products on all of our plans. So you can add products to your heart's content.

  • AI Content CreationNew

    Harness the power of AI, simplifying the process of generating unique and compelling product and category descriptions. EKM's AI assistant writes descriptions for you at the click of a button.

  • Quick product upload

    Add your products with minimal time and effort through our award winning interface. If you want to add products in bulk, that’s just as easy with EKM’s powerful bulk editing tools.

  • Easy import and export

    Save time adding your products manually by uploading them in one easy process. With features such as our ‘eBay Import / Export’ integration you can simply import or export your products with ease.

  • Organise your products

    Create an ease to use category structure with minimal fuss, making your shop easy to browse and buy from.

  • Add product filters

    Product filters allow your customers to narrow down product categories to find a selection of products that they want. Filter by brand, size, price, colour.

  • Promotional stickers

    Draw attention to sale items by adding promotional stickers.

  • Automated stock management

    EKM automatically adjusts your stock levels and alerts you via email when it’s time to reorder.

  • Dropshipping

    Dropshipping allows you to create an online shop without the hassle of holding stock, packaging or shipping products.

  • Product images that sell

    Crop, enhance or choose from a selection of effects and filters to give your images a professional look. You can also quickly upload images in bulk using drag and drop functionality.

  • Powerful product search

    Let customers find exactly what products they’re looking for using your on site search box. You can also collect search stats to see what your customers have been searching for.

  • Product discounts

    Keep your customers coming back for more by setting up discounts, sales and promo codes. Also give your customers a reason to buy more with discounts for buying in bulk.

  • Cross sell with related products

    Make the most of every sale by displaying related products. A great tool for getting your customers to place bigger orders.

  • Product quick view

    The quick view feature speeds up the buying process for customers by letting them view full product details and add to cart directly from home and category pages.

  • Product calculators

    With our new product calculator feature, customers are able to calculate exactly how much they need to order when purchasing tiles, wallpaper, flooring, paint and fabrics. You can also provide customers with the option of including 10% wastage to account for any errors or damage. Perfect for merchants who sell materials and supplies to the trade.
  • Subscription paymentsNew

    Subscription payments allow you to turn one-off buyers into repeat customers. Allow your customers to sign up and receive timed interval deliveries of your products.

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Shop management

Shop management

  • Powerful order processing

    Save time processing your orders with EKM’s powerful order processing tools.

  • The EKM app

    EKM is not only fully accessible from any device (desktop, tablet and mobile) but we’ve now also launched the EKM App, making it easier for you to manage your orders whilst on the move.

  • Improve your shops health

    Use EKM’s built in reporting features to visualise your shops performance, identify products and categories that are affecting your shops health, and quickly rectify them with ease.

  • View customer information

    Create a better understanding of your customers. Verify customer addresses, view maps and see their IP address.

  • Set order restrictions

    Take control of who can purchase from your shop by placing restrictions on when and where your customers can order from.

  • Multiple employee logins

    Create separate logins for employees or other members of your business. You can control what they have access to, allowing you to assign different roles for greater employee management.

  • Holiday mode

    Continue taking orders while you're busy or on holiday but warns customers of a delay.

  • Sync your online shop with your offline business

    The EKM platform seamlessly integrates with a selection of different EPOS systems such as EPOS Now, allowing you to manage your stock both online and offline..

  • Connect to eBay and Amazon

    EKM connects with your eBay and Amazon accounts allowing you to manage all of your orders in one place.

  • Your own 0333 number

    Receive business calls to your own dedicated 03 phone number, completely free of charge, with no contract.

  • Trade discounts

    The perfect solution for merchants who provide supplies and materials to the building trade. With this feature your trade customers will be able to login and see discounted prices. You can assign customers to different trade discount groups and manage the savings they receive on your EKM shop. Available on EKM Advanced and EKM Pro.

  • Quick announcements

    Let customers know about things like free delivery or a promotion you're running.

  • Gift cards

    Allow your customers to purchase gift cards for someone to use on your website. Available on our Standard and above plans.

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  • Get found on search engines

    Your online shop is built with search engines like Google in mind to help you get seen before your competitors. You’ll also gain access to all of the tools you need to stay ahead of the competition.

  • Drive traffic with Google Shopping

    Google Shopping Ads are a great way to sell your products. Your shop is compatible with it’s own Google friendly feed so you don’t need to worry about using a third party. Take a look at how our dedicated Google Shopping Management service can help you achieve the most from Google Shopping.

  • Improve your performance

    Use tools such as Google Analytics and Webmaster tools to gain feedback on how customers use your shop and optimise it for a better shopping experience.

  • Effective email marketing

    Keep your customers updated with all the latest company news along with exclusive offers using our email marketing templates. You can even drive more sales by making it easy for customers to sign up to be notified when products are back in stock.

  • Abandoned cart retrieval

    If a customer abandons their cart, re-target them with the purchase they missed out on via customisable emails.

  • Build customer loyalty

    Reward your returning customers with loyalty points to keep them coming back for more.

  • Customer reviews

    Customer recommendations are an extremely powerful way to boost your products sales. So let people talk about your products by leaving a review on your product page. You can vet and approve/disapprove all reviews before they go live.

  • Live chat with customers

    Add live chat to your shop in just one click to answer customer questions, start conversations with browsing customers, or view customer activity on your shop. If a customer’s been waiting on your cart pages for too long, you can automatically offer support and help them checkout.

  • Powerful blogging tools

    Add a Wordpress blog to your shop to engage with a wider audience. Post the latest company news and behind the scenes to see your online shop climb Google’s search engine rankings.

  • Social media integration

    Send your products viral with EKM’s social integration. Link all the major social networks to your shop such as Facebook, Twitter, Google+, Pinterest, YouTube and more!

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Taking payments

Taking payments

  • Accept payments easily

    Accept debit and credit card payments easily and securely with EKMPay and offer customers the option to pay via PayPal.

    EKM also has an inbuilt virtual terminal, making it easy to process mail order and telephone payments.

  • Major payment gateways

    We work closely with many different payment systems, please get in touch to discuss your payment needs.

  • Multiple currencies

    Cater for customers all over the world by setting multiple currencies.

  • Secure payments

    Benefit from PCI compliant payments, allowing you to process payments online safely with the knowledge that sensitive customer data will always be protected.

  • Soft add-to-cart

    Offers a super smooth shopping experience, by giving your customers a full breakdown of what’s in their basket without having to leave the page they’re on.

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  • 24/7 server monitoring

    We never take an eye off our servers so you can concentrate on running your online shop hassle free.

  • Unlimited bandwidth

    Your growth is our priority so we give you unlimited bandwidth. This means that your site can handle huge amounts of traffic at any given time, with no extra charge.

  • 99.9% uptime

    99.9% guaranteed uptime so you can rest assured knowing your shop is always running smoothly and taking payments.

  • Unrivalled shop reliability

    EKM is run on its own secure servers so you can have peace of mind knowing your shop will always be online.

  • SSL certificate included

    With an SSL certificate your website will automatically feature the lock icon within the address bar, letting your customers and searh engines know that your website is safe to take payments.

  • Free domain name

    Every shop comes with a FREE domain name for your first year. Domains incur an annual renewal fee each year afterwards.

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  • UK based support

    We want you to be successful and we’ll help get you there. Our proactive, UK based support team are here to help whenever you need it. Call, email or live chat to get instant ongoing assistance.

  • Account Manager

    All Standard customers will recieve their own Account Manager for the first 6 months to help them get set up and selling. With an EKM Advanced plan you'll have a direct phone number to reach your full time Account Manager who can answer any support questions you have and offer advice and best practices.

  • Support guides

    The EKM Support Centre is a vast network of support material which covers everything from getting started to taking orders.

  • Video guides

    Get assistance from expert video guides created especially to help you setup, manage and grow your online shop.

  • Shop migration

    If you’re currently using another ecommerce platform to host your online shop, our experienced migration team can seamlessly move your data to EKM, for free!

  • EKM blog

    Seek online shopping advice, gain inspiration, keep up to date with latest news and read success stories on the EKM blog.

  • Community forum

    As an EKM customer you will automatically gain immediate access to the EKM community to get the latest news, tips and help from shop owners just like you.

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Other available services

Other available services

  • Custom shop design service

    We offer a great range of ecommerce website design services to suit every need. Take advantage of our team of expert designers who know exactly what it takes to create a successful online shop. Learn more about our design services.

  • Email Marketing management service

    The EKM Email Marketing platform is easy to use and fully integrated with your shop. Gain access to your very own proactive Email Marketing account manager who will be able to answer any questions, help you setup your email campaigns and offer invaluable email and marketing strategy advice.

  • Google Shopping management service

    See how the UKs number one ecommerce provider can help your Google Ads account reach its full potential. Learn more about our dedicated Google Shopping management service.

  • Facebook Ads management service

    Focus on running your business and processing orders, while our Facebook advertising experts take care of setting up and managing your Facebook advertising campaigns.

  • Logo and brand design service

    With our logo and brand design service our designers will create you a logo for your website, or put together a full branding pack for you to use throughout your online and offline business.

  • Banner design service

    Request a professional sale bannner for you your homepage with our custom promotional banner design service.

  • FREE online shop review

    This free service is open to anyone who operates an online shop. Simply send us your details and our experts will take a detailed look at your website. They will then email you a short video recording that includes any recommendations to help you improve your site and maximise sales. Find out more.

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  • Dropshipping

    Sell ready-to-ship products on your website without needing to stock the items. Instead, when a customer places an order, the item is purchased from a third party supplier who will ship the product to your customer. Learn more about dropshipping..

  • Print-on-demand

    Work with suppliers to customise products such as t-shirts and mugs with your designs to sell on a per order basis under your brand. Similar to dropshipping, orders are then processed by the supplier and shipped straight to the customer. Learn more.

Join thousands of EKM customers

Used by startups to multinationals with high expectations, EKM is built for success - since 2002 we’ve helped over 100,000 businesses sell online and we’re ready to help you too.

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What are Google Shopping Ads?

Google’s Shopping Ads are the advertisements that you see at the top of a Google search results page. They are a powerful way to advertise your products.

What is Google Analytics?

Google’s Analytics is a free service from Google that allows you to view in depth reports on how people are interacting with your online shop.

What is Webmaster Tools?

Webmaster Tools is a free service from Google that allows you to evaluate how your online shop is performing in Google search results.

What is PCI compliance?

PCI compliance sets the requirements for organizations and sellers to safely and securely accept, store, process, and transmit cardholder data.