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Turn Visitors into Buyers and Keep Them Coming Back

EKM Engage is a fully managed ecommerce growth service designed to help you sell more online. From capturing new visitors to encouraging repeat purchases, every element is built to increase conversions, raise order value, and strengthen customer loyalty - all without extra effort on your part.

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EKM Engage

Powered by Salesfire A fully managed service that harnesses Salesfire technology to increase conversions and revenue

EKM Engage brings together intelligent on site messaging, advanced customer profiling, and automated email and mobile follow up to create one connected growth system for your store. Visitors are identified and influenced at the right moment, encouraged to take action, and if they leave without purchasing, brought back through targeted, behaviour led campaigns designed to recover lost revenue and drive repeat sales.

Every part of the service works together to increase conversions, raise average order value, and strengthen customer loyalty. Fully managed, continuously improved, and built to generate measurable revenue.

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The Process – What EKM Engage Does for You

From initial setup to ongoing optimisation, EKM Engage follows a structured approach designed to launch quickly, grow consistently, and deliver measurable results for your ecommerce store.

1

Onboarding and Setup

Your dedicated EKM Business Growth Account Manager configures automated campaigns, email capture flows, and on-site conversion prompts. From day one, your store is optimised to capture leads and drive sales.

2

Live Campaign Management

Once campaigns are live, we automatically manage abandoned cart emails, newsletter signups, re-engagement flows, and more. Each month, we will check in with you to go over a breakdown of signups, campaign performance, and the impact on your store’s growth.

3

Growth and Optimisation

As your customer lists expand, we send bulk campaigns, refine messaging, and optimise every step of the process. This ensures your audience continues to grow, engagement rises, and sales keep increasing.

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Attract Visitors and Convert Them into Customers

Capture More Leads On-Site

Targeted banners, overlays, and exit prompts highlight offers, promotions, and signup incentives at the moments visitors are most likely to act. This reduces abandoned sessions and grows your subscriber base effortlessly.

Recover Lost Sales Automatically

Abandoned cart emails and behaviour-driven follow-ups bring customers back to complete purchases. Each message is timed and personalised, helping recover lost revenue without any manual effort.

Grow Your Audience and Segment Contacts

New subscribers are automatically added to the right segments based on behaviour. This ensures future campaigns are highly targeted and effective, giving you a growing list of engaged potential buyers.

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Engage Customers and Drive Repeat Purchases

Drive Repeat Purchases

Win-back campaigns, replenishment reminders, and personalised offers keep customers returning to your store. This increases repeat order frequency and strengthens long-term customer value.

Increase Average Order Value

Post-purchase emails and targeted product suggestions encourage customers to spend more with every order. By highlighting relevant products and offers, your revenue per customer grows naturally.

Optimise Campaign Performance and Growth

Every email and campaign is designed for maximum impact. From branded templates to bulk send strategy, PPC alignment, and monthly reporting, your account is continuously optimised to generate measurable results and sustained growth.

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Conversion Growth That Pays for Itself

Every store is different. Traffic levels, database size and growth goals all influence the strategy we build.

EKM Engage is priced on a bespoke basis and tailored to your business.

Your quote includes full setup, on-site optimisation tools, email automation build, campaign management and dedicated account support.

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Frequently Asked Questions

What is EKM Engage?
EKM Engage is a fully managed conversion optimisation and email marketing solution built specifically for EKM stores. It combines on-site engagement tools with intelligent email automation to drive measurable revenue growth.
What results can I expect from EKM Engage?
EKM Engage is designed to increase conversions, recover abandoned revenue, grow your email database, and drive repeat purchases. Results vary depending on traffic and database size, but the service is focused on generating measurable revenue growth, not just engagement metrics.
Do I need technical knowledge?
No. Setup, automation builds, campaign planning and optimisation are all handled by our team.
Will this affect my existing marketing activity?
EKM Engage works alongside your current efforts. Campaigns can complement paid advertising, promotions, and seasonal activity to ensure your marketing channels work together to drive stronger results.
Is everything managed for me?
Yes. EKM Engage is a fully managed service. Setup, campaign configuration, segmentation, optimisation, and reporting are all handled for you, so you can focus on running your business.
How long does it take to get started?
Once you sign up, your dedicated EKM Business Growth Account Manager handles onboarding and setup. Campaigns are typically configured and ready to launch quickly, so you can begin capturing leads and recovering sales without delay.
What types of campaigns are included?
EKM Engage includes abandoned cart recovery, email capture flows, re-engagement campaigns, win-back campaigns, post-purchase follow-ups, bulk sends, and more. Campaigns are tailored to your store and continuously refined to improve performance.
How do I know it is working?
Each month, we check in with you to review list growth, campaign performance, and revenue impact. During these check-ins, your dedicated Account Manager also discusses new opportunities and ensures the strategy continues to drive measurable growth for your store.