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Total support for your online business

Get the help you need with your online shop

Your dedicated support team

Our support team is available to answer your questions and solve your problems via phone, email or chat.

The best support available

You’ll be in safe hands with a team of experts in both EKM and eCommerce best practices.

New to eCommerce?

Your very own Account Manager will be able to answer any questions and help you launch your online shop.

Tons of online resources

Get access to all of the online resources you’ll need with the EKM support centre and video guides created just for you.

Knowledge Base

The EKM Support Centre is a vast network of support material which covers everything from getting started to taking orders.

Video Guides

Get assistance from expert video guides created especially to help you setup, manage and grow your online shop.

And that's not all...
Free shop migration

If you’re currently using another ecommerce platform to host your online shop, our experienced migration team can seamlessly move your data to EKM, for free!

Community Forum

As an EKM customer you will have access to the EKM community to get the latest news, tips and help from shop owners just like you.

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