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6 Month Money Back Guarantee

“Our mission at EKM has always been to help businesses just like yours succeed and we want to ensure that EKM is the perfect solution for your business.

That's why we’re offering a six month money back guarantee for shop rental charges on all new paid monthly EKM shops (on the Standard and above monthly plans) if you cancel your account and feel the service that we provide falls short of your expectations within the first 6 months of signing up.

The only conditions we have are that you work with your Account Manager to make your shop the best it can be and you cancel within the first 6 months. It's as simple as that.

Here's what we need from you to help you succeed:

  • Initial online demo’s to show you what’s required to succeed
  • Access to relevant images (logo/banners etc)
  • Access to products spreadsheets so we can show you how to upload this data (or we can just do it for you if you send it to us)
  • Let us teach you how to promote your shop to get more traffic
  • Weekly or monthly progress calls to keep you on track with your online business
  • Our 6 Month Shop Rental Money Back Guarantee is service based and therefore requires you to be on the EKM Standard, Advanced or Pro plan and does not cover plans billed annually, any non-refundable charges for shop design or builds or extra services such as digital advert management.

I look forward to having you on board and growing together.”

Stephen Howells - EKM Managing Director
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